Technical Support For Flexmls

1-888-525-4747

Technical Support

FLEXMLS TECHNICAL SUPPORT calls for the MLS System are directed to FBS's Flexmls Support staff in Fargo, ND.  FBS is the creator of your MLS system software, Flexmls, and the source of any and all technical aspects of the programs.

 


What are the benefits of making this change?

 

  • Get support directly from the source. The Flexmls experienced Technical Support Team will be able to answer your questions quickly, effectively, and with new insight on how to use certain features.

  • Customer Service hours are extended. FBS's support hours are 9:00 AM - 10:00 PM  ET (5 more hours of support - more than ever before). 

  • Enhanced FBS Flexmls Tech Support. Their team has for many years successfully helped thousands of MLS users just like you. They are experienced and trained to handle your calls.

  • No, our local staff is not leaving!  We will be offering more classroom and office training for you and your brokerages.  For example, more training and education on specific MLS system features and many third-party applications that are available to you as a member of RealtyWEB.Net.


When do I call Flexmls Support?
You will contact Flexmls Support for questions on any feature that you can perform directly within the MLS system, such as:

  • Logging In

  • How to Add or Change Listings

  • Adding Photos, Videos, Documents, Open House...

  • Status Changes

  • Search questions on the Quick Search, Map Search, and Full Search

  • Saving Searches and how to manage them

  • Contact Management - Setting Up Contacts, Subscriptions, and Portals

  • Printing or Emailing Listings

  • Daily Hot Sheets

  • CMA's

  • Mapping

  • Flexmls Statistical programs

  • Adding or Changing Menus and Dashboards

  • Just about anything you can see on the Flexmls system they can or have supported


What types of questions will be handled by the RealtyWEB.Net Service Support team? 
Our in-house Support team will handle questions that relate to our other products and services, including:

  • Membership 

  • Accounts Payable

  • MMT Tax Search

  • Policy and Procedures (For example, status definitions, add/change data to the listing input sheets) 

  • Contracts and Forms

  • Closing Cost Estimator

  • IDX/VOW/API/RETS

  • MARC Notifications

  • Syndication of Data/Pictures on sites like ListHub, Realtor.com, Zillow and Realtywebhomesforsale.com

  • Third-Party Services such as Agent Inbox, InfoSparks, and Transaction Desk, 
    to name but a few

We have worked with some of the same Technical Support representatives at Flexmls for many years and have come to depend on them for information.  We are confident that you will also benefit from their knowledge base, direct access to help regarding application changes, and the additional benefit of the extended hours.
 

FLEXMLS TECHNICAL SUPPORT NUMBER IS

  1-888-525-4747 

and the technical support email is 

support@flexmls.com

    

BUSINESS HOURS

Monday-Friday 9:00am-5:00pm

ADDRESS

7801 Deercreek Club Rd

Jacksonville, Florida 32256

Tel: 904-394-9494 x1603

Fax: 904-296-6181

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