Help and FAQ's 

For support on the Flexmls system by FBS




Customer Service hours are with FBS's support hours are Monday - Friday 9:00 AM - 10:00 PM

When do I call Flexmls Support?
You will contact Flexmls Support for questions on any feature that you can perform directly within the MLS system, such as:

  • Logging In

  • How to Add or Change Listings

  • Adding Photos, Videos, Documents, Open House...

  • Status Changes

  • Search questions on the Quick Search, Map Search, and Full Search

  • Saving Searches and how to manage them

  • Contact Management - Setting Up Contacts, Subscriptions, and Portals

  • Printing or Emailing Listings

  • Daily Hot Sheets

  • CMA's

  • Mapping

  • Flexmls Statistical programs

  • Adding or Changing Menus and Dashboards

  • Just about anything you can see on the Flexmls system they can or have supported

For Local Member Services

Call 904-394-9494 X 1603

Open Monday-Friday 9am-5pm

Our in-house Support team will handle questions that relate to our other products and services, including:

  • Membership 

  • Accounts Payable

  • MMT Tax Search

  • Policy and Procedures (For example, status definitions, add/change data to the listing input sheets) 

  • Contracts and Forms

  • Closing Cost Estimator


  • MARC Notifications

  • Syndication of Data/Pictures on sites like ListHub, Realtor.com, Zillow and Realtywebhomesforsale.com

  • Third-Party Services such as Agent Inbox, InfoSparks, and Transaction Desk, 
    to name but a few


Monday-Friday 9:00am-5:00pm


7801 Deercreek Club Rd

Jacksonville, Florida 32256

Tel: 904-394-9494 x1603

Fax: 904-296-6181

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